Privacy Policy
Effective Date: 15 July 2025
Allergy, Asthma & Immunology Consultants
www.aai-c.com
1. Introduction
At Allergy, Asthma & Immunology Consultants (“we,” “us,” or “our”), your privacy is of utmost importance. This Privacy Policy explains how we collect, use, protect, and disclose your personal information—including protected health information (PHI)—in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), applicable state laws, and industry best practices.
By using our website or services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
Personal and Health Information (PHI)
If you submit forms or communicate with us through our website, we may collect information that qualifies as PHI under HIPAA, including but not limited to:
- Name, date of birth, phone number, email address
- Insurance and billing information
- Medical history, symptoms, or appointment details
- Any other information you voluntarily provide via forms or messages
Website and Technical Information
We also collect non-personally identifiable information through standard website tracking tools, such as:
- IP address and browser type
- Device and operating system
- Pages visited and time spent on the website
- Cookies and usage data (see Section 6)
3. How We Use Your Information
We use the information you provide to:
- Schedule appointments and manage communications
- Provide you with health care services or respond to inquiries
- Send reminders, updates, or important health-related information
- Improve our website, services, and patient experience
- Comply with legal, regulatory, and billing obligations
We do not use or share your PHI for marketing purposes without your explicit authorization.
4. Disclosure of Your Information
We may disclose your PHI in the following circumstances:
- With your consent or as required to provide treatment, manage billing, or operate our healthcare practice
- To business associates (e.g., billing providers, software vendors) under signed Business Associate Agreements
- As required by law, such as in response to court orders or to comply with HIPAA or state health regulations
- To protect your safety or the safety of others in cases of emergency or threat
We do not sell your personal or health information to any third parties.
5. Text Messaging and Mobile Information
By providing your mobile number and opting in, you consent to receive text messages from Allergy, Asthma & Immunology Consultants via an autodialer. These messages may include appointment reminders, practice updates, or administrative notifications.
- Message and data rates may apply.
- You may opt out at any time by replying STOP.
- You may reply HELP for assistance.
- We do not share your mobile information with third parties or affiliates for marketing or promotional purposes.
Your mobile information is used solely to communicate with you about your care or requested services.
6. Cookies and Analytics
We use cookies and third-party analytics tools (such as Google Analytics) to monitor usage and improve our website. This data is anonymous and does not contain PHI.
You may control cookie preferences through your browser settings. Disabling cookies may impact certain website features.
7. Data Security
We take reasonable and appropriate measures to safeguard your information. This includes:
- Secure transmission protocols (e.g., HTTPS)
- HIPAA-compliant data handling systems
- Regular staff training and access controls
- Firewalls, encryption, and system monitoring
Despite these efforts, no system is 100% secure. We encourage patients to avoid submitting sensitive health information via unsecured web forms or emails.
8. Your Rights Under HIPAA
You have the right to:
- Request access to your PHI
- Request amendments to incorrect or incomplete health information
- Receive an accounting of disclosures
- Request restrictions on how we use or share your PHI
- Request confidential communication by alternative means or locations
- File a complaint with us or with the U.S. Department of Health and Human Services
To exercise any of these rights, please contact us using the information below.
9. Third-Party Websites
Our website may link to third-party websites (e.g., labs, pharmacies, or insurance portals). We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Allergy, Asthma & Immunology Consultants
Phone – (352) 331-2485
Email – admin@aaicinfo.co
Website: www.aai-c.com